Terms & Conditions
Copyright © 2007- Safety Solutions Midlands LTD, All Rights Reserved.
Use of Web Site Information: You may download, view, copy and print documents and graphics incorporated in these documents (the "Documents") from this Web site subject to the following:
-the Documents may be used solely for personal, informational, non-commercial purposes; and
-the Documents may not be modified or altered in any way.
-except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the prior written permission of Safety Solutions Midlands LTD.
There are 4 methods in place to put through an order:
by Internet on our site: www.safetysolutionsuk.net
24 hours a day and 7 days a week.
- by email: firstname.lastname@example.org
- by telephone at 01933 442220 - by Post accompanied by a copy of your order form and your method of payment addressed to: Safety Solutions Midlands LTD, 61 - 63 Rixon Road, Finedon Raod Industrial Estate, Wellingborough, Northants, NN8 4BA. We will then send you a confirmation by e-mail that we have received your order.
- Safety Solutions Midlands LTD respect your privacy and adhere to the requirements of the UK Data Protection Act.
- We will NOT pass any of your details on to any third party.
- If you wish to be removed from our database, please send an email requesting removal to email@example.com and we will remove you without delay.
If you have any questions about our policy, please do not hesitate to contact us.
Delivery charges are based upon delivery to the UK mainland. In the event that you want your goods delivered to a location outside of the UK mainland please contact us for pricing.
RETURNS AND EXCHANGE OF GOODS PURCHASED ONLINE
For items purchased online Safety Solutions Midlands LTD allows you 12 working days to return a product that you are not satisfied with or in the case of garments and or footwear should you need to change an item for a different size. You can return the product within this time period, at your own expense, accompanied by your invoice. We suggest that you send us the merchandise by recorded post and that you purchase insurance with the carrier for the value of the merchandise. This is notably necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility.
The present right of return only applies to products that are returned in their original, complete condition (packaging and accessories etc.). Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will NOT be refunded.
SAFETY FOOTWEAR SELECTION, CARE & GUARANTEE
Safety footwear or work boots are guaranteed against manufacturing faults or defects and will be replaced at the discretion of Safety Solutions. It is important to select the right footwear for (a) the protection required and (b) the purpose that they are to be used for. For example boots that are used for digging need to have a special heavy duty sole and there are no boots for sale at Safety Solutions that will withstand the kicking in of curbs. Footwear will not be replaced if it has been used for the wrong purpose. If you are unsure as to which footwear to order, we are here to help. Please ask for advice. Our footwear guarantee excludes issues caused by fair wear and tear. The working life of the footwear can vary greatly and is heavily dependent on the type of footwear, type of use of the footwear, the environment they are used in and how they have been looked after. It is necessary to both the life and safety of the footwear to regularly clean and or polish/treat the footwear. There are many products widely available such as polish, dubbin or wax for leathers and spray cleaners and conditioners for nubuck or suede.
EXCEPTIONS - RETURNS OF CUSTOMISED AND UNUSUAL NON STOCK ORDERS
Custom made and personalised goods may only be returned should the goods be faulty or not to specification. Returns of non standard orders that were not placed online such as items or quantities of items that we do not normally hold in stock will only be refunded at the descretion of Safety Solutions Midlands LTD management and could result in a re-stocking charge.
SECURE PAYMENT POLICY FROM SAGEPAY
As a Payment Service Provider, thousands of businesses outsource their transaction security to Sagepay. It is our top priority to ensure that transaction data is kept secure at all times.
All transaction information passed between merchant sites and the Sagepay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sagepay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Sagepay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Encryption and Data Storage
Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
Links to banks
Sagepay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within Sagepay are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even form our own employees because our systems never display the full card numbers, even on administration screens
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